Cyber insurance for therapists and counselors

When your therapy clinic stores customer credit card numbers, or even email addresses, it opens itself to risk. A hacker could illegally access the data and make purchases using someone else's credit card. They could also send phishing emails to your customers in an attempt to get them to reveal financial information.

Data breaches also happen by accident. For example, your website's digital certificate could expire, which makes online transactions insecure.

In the event of a data breach, your business is responsible for notifying all affected customers and taking on other responsibilities, depending on the data breach laws in your state. The costs of responding to a data breach can add up quickly, which is why you need cyber insurance.

There are a couple kinds of cyber insurance, but most therapy and counseling practices only need one. Data breach insurance, also called first-party cyber liability insurance, protects against the financial costs of a data breach at your business.

This policy helps pay for:

• Notifying customers whose personal information was exposed
• Credit monitoring services for affected clients
• Cyber extortion demands
• Data breach investigations

When you buy insurance, ask your agent if you can bundle this coverage with professional liability insurance. A professional liability policy helps cover legal costs related to your work performance, and bundling policies is a common way to save money on insurance.

Cyber liability insurance helps therapy and counseling businesses recover quickly when someone outside your company gains access to sensitive information, or might have gained access.

Here are a few examples of incidents where cyber insurance would cover costs:

• Accidental data breaches
• Ransomware attacks
• Phishing

Accidental data breaches are among the biggest cyber risks for small businesses. Misconfigured software settings can result in vulnerabilities that leave personal information unencrypted, or an employee could misplace a laptop with sensitive data on it.

When a data breach exposes personal information, cyber liability insurance will help pay for the cost of notifying affected customers and conducting an investigation to find out what caused the breach.

Ransomware is a type of malware that takes your files hostage in return for a ransom. It's a big problem for small businesses, since they typically have weaker security.

If your therapy clinic is hit with a ransomware attack, your cyber liability policy can help pay the ransom so you can get your data back. It'll also cover the cost of figuring out how the attack happened, so you can prevent future cyberattacks.

Phishing emails sent to employees or customers are a way of tricking people into revealing personal information, such as passwords to online accounts. They often mimic a trusted entity like your business, a manager, or a popular website.

If one of your employees clicks on a link in a phishing email, or downloads an attachment from an unknown source, the security of your system could be compromised. Cyber insurance will help your business pay any resulting costs, but the best method is to educate your employees to prevent these incidents from happening in the first place.

While cyber liability insurance covers the risk of a data breach or cyberattack, it does not protect against other common business risks. Client injuries or damage to your business property can occur at any clinic. Other important insurance policies for therapists and counselors to consider include:

General liability insurance: A general liability policy provides financial protection against client lawsuits related to slip-and-fall injuries and other common accidents.

Business owner’s policy (BOP): This policy bundles general liability coverage with commercial property insurance, typically at a lower rate than if the policies were purchased separately.

Professional liability insurance: Also called malpractice insurance, this policy can help cover legal expenses related to accusations of work errors or negligence.

Workers’ compensation insurance: Workers’ comp can cover medical costs for work-related injuries. State laws usually require this coverage for small businesses with employees.

Commercial auto insurance: This policy covers the cost of accidents involving a vehicle owned by your therapy practice. Most states require this coverage for vehicles owned by a business.

Are you ready to safeguard your therapy clinic or counseling business with cyber liability insurance? Complete Insureon’s easy online application today. Once you find the right policy, you can begin coverage in less than 24 hours.