Web Hosting Insurance

Web Hosting
Long hallway of servers with a silhouette of a person at the end of the hallway.
Choose from the nation's best insurance providers
Logos of Insureon's business insurance carrier partners

Why do web hosting businesses need insurance?

Your clients rely on your services to conduct business online. If a website or application goes offline, they could lose a tremendous amount of money—and sue your company. Business insurance covers financial losses from disruptions, failed backups, data breaches, and injuries. Client contracts, commercial leases, and state laws may require coverage.

Web hosting technicians looking at web mainframe.
Vertical bar chart underneath dollar sign

Find affordable coverage

Web hosting professionals can save money by comparing free quotes from top-rated insurers.

Fill out Insureon's easy online application to get quotes and advice from a licensed insurance agent.

What types of insurance do web hosting professionals need?

These insurance policies cover the most common risks of web hosting.

Errors and omissions insurance icon

Technology errors and omissions insurance

Tech E&O covers lawsuits related to the quality of your web hosting services. You can often add intellectual property (IP) and media liability coverage.

BEST FOR
  • Service outages
  • Data breaches that expose client data
  • Client data loss
Cyber insurance icon

Cyber insurance

This type of small business insurance helps pay recovery expenses after a data breach or cyberattack. It's crucial for web hosting firms that store personal information.

BEST FOR
  • Data breach investigations
  • Client notification expenses
  • Fraud monitoring costs
General liability insurance icon

General liability insurance

This policy covers basic third-party risks, such as accidental damage to client equipment. Bundle it with commercial property insurance for savings in a business owner’s policy (BOP).

BEST FOR
  • Accidents that injure a client
  • Client property damage
  • Libel and other advertising injuries
Fidelity bond icon

Fidelity bonds

Fidelity bonds provide financial reimbursement for your company and clients in the event of employee theft. They are often required by client contracts.

BEST FOR
  • Employee theft
  • Employee fraud
  • Embezzlement
Workers’ compensation insurance icon

Workers’ compensation insurance

Most states require workers' comp for web hosting businesses that have employees. It also protects sole proprietors from work-related medical bills that health insurance might deny.

BEST FOR
  • Employee medical expenses
  • Disability benefits
  • Workplace injury lawsuits
Commercial auto insurance icon

Commercial auto insurance

Commercial auto insurance covers financial losses if a vehicle owned by a web hosting company gets into an accident. Most states require it for business-owned vehicles.

BEST FOR
  • Bodily injuries caused by a company vehicle
  • Property damaged by your vehicle
  • Vehicle theft and vandalism
Looking for different coverage? See more policies.

How much does web hosting business insurance cost?

IT business owner makes calculations on a tablet.

A small web hosting firm will cost less to insure than a bigger business.

Average insurance costs for tech companies include:

  • Tech E&O: $67 per month
  • Cyber insurance: $148 per month
  • General liability: $30 per month

The following factors can affect premiums during the underwriting process:

How do I get web hosting business insurance?

It's easy to get web hosting insurance or web designer insurance if you have your company information on hand. Our insurance application will ask for basic facts about your business, such as revenue and number of employees. You can buy a policy online and get a certificate of insurance with Insureon in three easy steps:

  1. Complete a free online application.
  2. Compare business insurance quotes and choose policies.
  3. Pay for your policies and download a certificate.

Insureon's licensed agents work with top-rated U.S. providers to find the right insurance coverage for your web hosting business, whether you work independently or hire employees.

Verified business insurance reviews

Hear from customers like you who purchased small business insurance.

"Cyber coverage is more than a 'just in case' policy. It comes with active network monitoring and vulnerability scans to help you prevent a breach."
– Holly Burton, Assistant Director, Sales

FAQs about insurance for web hosting businesses

Review answers to frequently asked questions about insurance coverage for web hosting companies.

Why is web hosting insurance important?

Your clients rely on your web hosting services to run their sites and conduct business, which makes insurance essential. If an outage brings down a client's online retail shop or disrupts their Software as a Service (SaaS) business, they could lose significant profits and sue your company to recoup their losses.

Errors and omissions insurance (E&O), also called professional liability insurance, covers legal costs related to professional negligence, such as a technical error that leads to a breach of a service level agreement (SLA). Clients may require you to carry E&O insurance in the terms of their contracts, as it protects them from potential losses related to your company's services.

Tech companies often bundle E&O with third-party cyber insurance in a package called tech E&O, which covers lawsuits related to cybersecurity failures that affect clients. For example, a web host might be sued over a security breach if they misconfigure storage settings so that customer data is publicly accessible.

You'll also need cyber insurance, or data breach insurance, to cover data breaches and cyberattacks at your own company. It's a worthwhile investment for small businesses, which are often targeted because of their limited defenses. Cyber insurance helps pay for data breach investigations, ransomware attacks, and notification costs that can add up quickly.

Are website hosting companies required to have insurance?

Clients may require your web hosting company to be bonded and insured before they'll work with you, for their own protection. In some cases, business insurance is required by law.

Here are several situations where web hosts must have insurance:

Even when it's not required, it's important to have insurance to protect against costly accidents and lawsuits that could otherwise bankrupt your business.

Do web hosting businesses need professional liability insurance?

Professional liability insurance is another term for errors and omissions insurance (E&O) or professional indemnity insurance. Professional liability provides crucial protection against professional negligence lawsuits, and it's often required by clients.

Tech companies usually bundle E&O insurance with third-party cyber liability insurance in a package called tech E&O, or technology professional liability insurance.

Tech E&O helps pay for legal defense costs in several scenarios, such as:

  • Lost or corrupted client data
  • Downtime of a website or web application
  • Failure to restrict access to a database
  • Technical errors that cause an SLA breach

Tech E&O can also protect against copyright infringement claims when paired with IP coverage or media liability insurance. While a general liability policy covers advertising injuries related to your own business, you'll need specialized coverage for content you host for clients.

It's important to know that professional liability / E&O is a claims-made policy. To collect on a claim, this type of coverage must be active both when the incident occurred and when the claim was filed. However, it is possible to set a retroactive date to cover incidents that happened before you had coverage.

Does website hosting company insurance provide coverage for lost data?

Lost data is one of the biggest liabilities for a web hosting company. Your clients depend on you to host their websites, online portals, and databases—basically, everything they need to conduct business.

If a hacker holds client data hostage, or if it's corrupted by a power surge, your company could be held responsible. Even if your terms of service agreement places the responsibility for a backup on the client, you could still face a lawsuit if your company was negligent.

Web hosting companies usually invest in the following policies to protect against data loss:

  • Tech E&O can sometimes pay for legal fees when your company's mistake or oversight leads to loss of client data, but it depends on the terms of your policy.
  • Electronic data liability insurance provides financial protection when a client's data is accidentally lost or corrupted. This covers a general liability exclusion that would otherwise deny claims involving data.
  • Electronic data processing (EDP) insurance covers electronic devices such as computers, servers, and the data they contain during a power surge, fire, natural disaster, or similar incident. It's essentially property coverage for your tech infrastructure.

Our licensed agents can answer any questions you have and help you choose the right data coverage for your company.

What other types of insurance do I need for a web hosting business?

Whether you're just starting your business or you're well established, you should consider a range of business insurance policies to make sure you're fully protected.

Here are some additional insurance products that can protect hosting providers:

How can I save money on web hosting business insurance?

It's easy to find affordable insurance with Insureon. Our easy online application lets you compare quotes from trusted providers to find policies that fit your budget and your business risks.

Other ways to save money on business insurance include:

  • Bundle policies. Small business owners often save money by purchasing two or more types of coverage in one package, such as a business owner's policy or tech E&O.
  • Customize your coverage. Choose lower limits or higher deductibles to reduce your premium, but make sure your policy can still cover a potential claim.
  • Focus on cybersecurity. Cybersecurity controls, such as multi-factor authentication, protect web hosting companies from data breaches and other cyber incidents. Insurance companies often provide discounts for approved security measures.
  • Risk management. Policyholders can prevent employee injuries and customer accidents that lead to claims by eliminating loose cables and other tripping hazards in the office, and by providing ergonomic setups for employees.

If you need help finding the right coverage, don't hesitate to contact an agent. They can help you find cost-saving bundles, choose the best coverage for your insurance needs, and add endorsements for any special risks.

Find web hosting business insurance quotes

Save money by comparing quotes from top-rated providers.