Professional liability insurance coverage, also called errors and omissions insurance (E&O), protects small business owners against the cost of client lawsuits over unsatisfactory work. Although not required by state law, it's strongly recommended for professional service providers in North Carolina.
Professional liability insurance covers the cost of lawsuits related to the quality of your work, including legal fees and settlements.
It covers the following types of customer claims for many North Carolina businesses:
Any business that provides a professional service or expert advice should carry professional liability coverage.
Any business that provides a professional service or expert advice should carry professional liability coverage, as a client could sue if your service or advice causes accidental harm. Even an unwarranted lawsuit can be expensive between attorney’s fees, court costs, or a settlement.
Industries often at risk for professional liability claims include:
IT consultants and other tech professionals are susceptible to lawsuits related to system downtime, data breaches, missed deadlines, and errors. Those in the industry can bundle technology professional liability insurance (a type of errors and omissions coverage) and cyber insurance into one policy—tech E&O—to protect against all of these risks.
Those who work in building design, such as architects and engineers, are at risk of a lawsuit if a client accuses them of making a costly mistake. For example, a bridge could develop cracks over time, or a project could be delayed for months due to unforeseen circumstances.
Insurance professionals, including agents and insurance brokers, often deal with large amounts of financial data and must use their best judgment in advising their clients. If a client doesn’t have enough coverage, or the right type of coverage, they might blame their agent or the insurance agency for failing to make sure they were protected.
Even if you’ve done nothing wrong, a disgruntled customer might file a lawsuit if your advice leads to a financial loss.
North Carolina law does not require small business owners to have a professional liability insurance policy. However, you might need this coverage to sign a contract or to get a license in your field.
Professional liability is referred to as medical malpractice insurance when it applies to doctors and other healthcare professionals, such as therapists. North Carolina law does not require medical professionals to carry this coverage. However, you may need to carry malpractice insurance to work in a specific hospital or other healthcare facility.
The most common requirement for North Carolina physicians is a professional liability policy with a $1 million per-occurrence limit and a $3 million aggregate limit.
Though E&O insurance is not required for North Carolina real estate agents, some states require agents and brokers to carry it.
For lawyers, professional liability is also known as legal malpractice insurance. North Carolina doesn’t require attorneys to carry legal malpractice insurance, but this insurance can provide crucial protection in the event of a lawsuit.
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Get professional liability insurance to protect yourself from claims that you didn't deliver on a deadline, or made a costly mistake.
Some clients require you to have this policy. It can protect you from expensive lawsuits for only about 60 dollars per month.
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The average cost of professional liability insurance nationwide is $61 per month. In Charlotte, Raleigh, and all over North Carolina, the average cost is $62 per month.
The cost of professional liability coverage depends on several factors, such as:
Professional liability insurance covers your legal defense costs if you’re sued over a mistake in your professional work.
Even if you’ve done nothing wrong, a legal battle can be expensive. In addition to your attorney’s hourly rate, you’ll likely be charged for administrative costs such as copying, filing, and travel expenses. You may also have to pay for expert witnesses to testify on your behalf, a court-ordered legal judgment, or a settlement to avoid trial.
Professional liability insurance covers all of the above, up to the coverage limits of your policy. The policy limits you choose should take into account how expensive it can be to fight a professional liability lawsuit. You also need to determine the amount of coverage required to obtain a contract or work in a certain field.
This policy can be very affordable for small businesses in North Carolina. Contact an insurance agent if you need help choosing the right coverage limits or other options.
A professional liability policy covers a wide range of lawsuits, but it will not cover intentional harm you cause to others. Most insurance companies exclude:
General liability insurance does not include professional liability coverage. Commercial general liability covers common business risks and liability claims such as customer bodily injuries, customer property damage, and advertising injuries.
If a customer falls and suffers an injury at your workplace, it would be covered by your general liability policy, which would include your legal defense costs. If someone sues you over unsatisfactory work, it would be covered by your professional liability coverage.
Read more about general liability vs. professional liability insurance.
General liability and professional liability are often the first two coverage options bought by small business owners. However, they are not the only business insurance policies that you might need.
Workers’ compensation insurance is required for businesses that employ three or more workers in North Carolina. Workers' comp covers medical bills and lost wages for work-related injuries and illnesses.
Commercial property insurance covers your business’s physical location and equipment. It’s often required to sign a commercial lease.
A business owner’s policy (BOP) combines general liability coverage and commercial property insurance. It's usually less expensive than buying each policy separately.
Commercial auto insurance is required in North Carolina for any business-owned vehicles used solely for work purposes.
Cyber insurance covers the cost of dealing with a data breach or malicious software attack.
Employment practices liability insurance (EPLI), a type of management liability insurance, protects against lawsuit expenses related to claims of harassment, discrimination, and wrongful termination that professional liability typically won’t cover.
Professional liability and malpractice insurance both protect against professional liabilities a business might face. However, they cover two separate types of claims, and you may need to purchase one or both policies depending on your risks.
Complete Insureon’s easy online application today to compare quotes from top-rated U.S. insurance carriers. Our licensed insurance agents can help answer any questions and provide advice. Once you find the right North Carolina business insurance, you can begin coverage in less than 24 hours.