Professional liability insurance coverage, also called errors and omissions insurance (E&O), protects small business owners against the cost of client lawsuits over unsatisfactory work. Although not required by state law, it's strongly recommended for professional service providers in Connecticut.
Professional liability insurance covers the cost of lawsuits related to the quality of your work, including legal fees and settlements.
It covers the following types of customer claims for many Connecticut businesses:
Any business that provides a professional service or expert advice should carry professional liability coverage, as a client could sue if your service or advice causes accidental harm.
Even a frivolous lawsuit can be expensive between accounting for attorney’s fees, court costs, or a settlement.
Industries often at risk for professional liability claims include:
IT consultants and other tech professionals are susceptible to lawsuits related to system downtime, data breaches, missed deadlines, and errors. They can bundle E&O insurance and cyber insurance into one policy: tech professional liability insurance, most commonly referred to as tech E&O.
Those who work in building design, such as architects and engineers, are at risk of a lawsuit if a client accuses them of making a costly mistake. For example, a bridge could develop cracks over time, or a project could be delayed for months due to unforeseen circumstances.
Insurance professionals, including agents and insurance brokers, deal with large amounts of financial data and have to use their best judgment in advising their clients.
If a client doesn’t have enough coverage, or the right type of coverage for their insurance needs, they might blame their agent or the insurance agency for failing to make sure they were protected.
Even if you’ve done nothing wrong, a disgruntled customer might file a lawsuit if your advice leads to a financial loss.
Notary E&O insurance, also called professional liability insurance, can cover court costs and other legal expenses if a notary public is sued for an unintentional error or oversight.
Some lawsuit examples include unintentionally violating the law while notarizing, being named in a lawsuit even if you did nothing wrong, or an imposter forging your signature on a document without your knowledge.
Additionally, professional liability insurance can help accountants and other finance professionals recover quickly from lawsuits and other unexpected costs from an accounting error, data breach, or office injury.
Connecticut law doesn't require small business owners to have a professional liability insurance policy.
However, certain professions require coverage, and some cities and counties might have individual business liability insurance requirements.
You might also need this coverage to sign a contract, get a license in your field, or hold a position.
Professional liability is referred to as medical malpractice insurance when it applies to doctors and other healthcare professionals, such as therapists.
Connecticut law mandates practicing physicians to carry medical malpractice insurance. The minimum requirements in Connecticut are $500,000 per occurrence and $1,500,000 annual aggregate. However, many hospitals, outpatient surgery facilities, and physician’s offices in Connecticut require higher professional liability limits of $1 million per occurrence and $4 million aggregate.
Higher risk specialties like surgeons and OB/GYNs will likely need even higher limits. This coverage is essential in a setting where a mistake could cause a bodily injury or worsen a medical condition.
Connecticut doesn't require real estate agents to have E&O insurance. But your real estate franchise, bank partners, and even clients may ask you to have this coverage and show proof of insurance in business contracts.
In this type of profession, E&O covers situations such as not disclosing a problem with a property, listing incorrect information in an MLS sheet, and failing to complete an inspection.
For lawyers, professional liability is also known as legal malpractice insurance. While this coverage is not mandated, Connecticut does require [PDF] practicing attorneys to be members of the State Bar Association, submit annual registration fees, and demonstrate good moral character.
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Get professional liability insurance to protect yourself from claims that you didn't deliver on a deadline, or made a costly mistake.
Some clients require you to have this policy. It can protect you from expensive lawsuits for only about 60 dollars per month.
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The average cost of professional liability insurance nationwide is $61 per month. In Connecticut, the average cost is $81 per month.
The cost of professional liability coverage depends on several factors, such as:
Professional liability insurance covers your legal defense costs if you’re sued over a mistake in your professional work.
Even if you’ve done nothing wrong, a legal battle can be expensive. In addition to your attorney’s hourly rate, you’ll likely be charged for administrative costs such as copying, filing, and travel expenses.
You may also have to pay for expert witnesses to testify on your behalf, a court-ordered legal judgment, or a settlement to avoid trial.
Professional liability insurance covers all of the above, up to the coverage limits of your policy. The policy limits you choose should take into account how expensive it can be to fight a professional liability lawsuit.
Connecticut business owners also need to determine the amount of coverage required to obtain a contract or work in a certain field.
This policy can be very affordable for small, low-risk businesses. Contact an insurance agent if you need help choosing the right type of insurance or other coverage options.
A professional liability policy covers a wide range of lawsuits, but it will not cover intentional harm you cause to others. Most insurance companies exclude:
General liability insurance doesn't include professional liability coverage. Commercial general liability covers common business risks and liability claims such as customer bodily injuries, customer property damage, and advertising injuries.
If a customer falls and suffers an injury at your workplace, it would be covered by your general liability policy, which would include your legal defense costs. If someone sues you over unsatisfactory work, it would be covered by your professional liability coverage.
Read more about general liability vs. professional liability insurance.
General liability and professional liability are often the first two policies purchased by small business owners. However, businesses in Connecticut may also need:
Workers’ compensation insurance is required for all employers in Connecticut, even if the company only has one employee, including part-time workers. Workers' comp covers medical bills and lost wages for Connecticut workers who are injured on the job.
Commercial property insurance covers your physical business property and equipment. It’s often required to sign leases.
A business owner’s policy (BOP) combines general liability coverage and commercial property insurance. It's usually less expensive than buying each policy separately.
Commercial auto insurance is required in Connecticut. All commercial vehicles in Connecticut must be covered by the mandated minimum amount of insurance. It protects against financial loss in the event of an auto accident.
Cyber insurance, sometimes called cyber liability insurance, covers the cost of dealing with a data breach or malicious software attack.
Employment practices liability insurance (EPLI), a type of management liability insurance, will protect against lawsuit expenses related to claims of harassment, discrimination, and wrongful termination that professional liability typically won’t cover.
Professional liability and malpractice insurance both protect against professional liabilities a business might face. However, they cover two separate types of claims, and you may need to purchase one or both policies depending on your risks.
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